Having trouble with your system? Send us a service request below, call 310-893-0878, or email info@smartconnectla.com. If you'd like, you can also get help by text.

Request service

Tell us what's going on and our team will follow up. Text messages are optional.

Full name Phone number Email (optional)

What do you need help with? I agree to receive text messages from SmartConnect L.A. at the mobile number provided about my service requests, including troubleshooting help, ticket updates, and technician scheduling. Message frequency varies. Msg & data rates may apply. Reply HELP for help or STOP to opt out at any time. Consent is not a condition of purchase. See our Privacy Policy and Terms of Service.

Optional. Leave this unchecked and we'll still handle your request by phone or email.

Submit request

You can also opt in to text support by texting START to (424) 532-7082.

What to include in your request

• Your name and the property address
• Which system and room (for example, "living room TV" or "front gate camera")
• What you're seeing, and when it started

Urgent issues

If a door won't lock, someone can't get in or out, or an event is about to start and your system is down, call 310-893-0878 or say so in your text and a technician will be alerted. For fire or any immediate danger, call 911 first.

Other ways to reach us